ENHANCEMENT OF OPERATIONAL PERFORMANCE THROUGHSTRATEGIC HRM PRACTICES: A CASE OF BANKING INDUSTRY
Abstract Based on the Guest 1997 organizational outcome model, this explanatory study examined the effects of five dimensions of practices of HR. i.e. performance evaluation, recruitment& selection, compensation & reward, career opportunities within organization and training and development on proximal business outcomes (Flexibility and Quality of Operations). The study validates components of GUEST model by …